Política de envío

 

Shipping Policy

Thank you for shopping with us! We value transparency and want you to feel confident about your purchase. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Please note that each product is customized and handmade, created specifically for each customer. Because of this, production requires additional care and time. This handcrafted and customization process is included in our processing period to ensure the highest quality for every order.

Shipping Time

Once your order has been processed, delivery typically takes 10–12 business days.
Shipping times may vary depending on your location, carrier delays, or high-volume periods such as holidays.

Order Tracking

When your order ships, you will receive a confirmation email with tracking information so you can monitor your shipment.

Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to circumstances beyond our control, such as weather conditions or carrier issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays, lost packages, or additional fees caused by incorrect or incomplete addresses provided by the customer.

Custom Orders & Refunds

Because all items are customized and handmade to order, custom orders are non-refundable and non-returnable once production has begun. We encourage customers to carefully review all personalization details before placing an order.

Questions or Concerns

If you have any questions regarding shipping, customization, or your order status, please contact us. We are happy to assist you.

Email: adperfectumstore@gmail.com